Frequently Asked Questions
Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
Where is West Lake Inc Storage Facility located?
West Lake Inc Storage Facility is located at 1569 North NC 16 Business Hwy, Denver, NC 28037.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
How do I create an account?
First, head over to our Pay Online/Pay Your Bill page, click on the Pay button. On the login screen that appears, click the "Sign Up" link located under the "Sign In" button and follow the prompts from there.
What security features do you offer?
Our facility is fully fenced, gated, and under 24-hour video surveillance.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.